These Terms and Conditions of Order and Delivery apply to orders placed through the Berfet.com online store. By placing an order, the customer accepts these terms and conditions, as well as the prices and policies in effect in the online store at the time of the order.<\/p>
Berfet.com sells products to adult individuals and business customers in several different countries. Product availability, shipping methods, and delivery times may vary depending on the destination country.<\/p>
We reserve the right to change product prices, shipping costs, delivery terms, and these order and delivery terms without prior notice. The terms in effect at the time of the order apply to that order.<\/p>
We strive to display all product images, colors, and dimensions in our online store as accurately as possible; however, factors such as screen settings may affect the colors and appearance of the products.<\/p>
If any provision of these terms and conditions is found to be unlawful or invalid, this shall not affect the validity of the remaining provisions.<\/p>
Block \"company\"<\/strong> not found<\/mark><\/p> All product prices are listed in the online store in the selected currency. Prices include value-added tax when it is required to be charged to the customer under applicable law. Any shipping costs, customs duties, or other additional charges will be listed separately at checkout before the order is confirmed.<\/p> We reserve the right to change product prices, the product selection, and promotions without prior notice. You will be charged the price displayed in the online store at the time of your order.<\/p> We strive to keep all product and price information up to date and accurate. However, if a clear error in price or product information has occurred in the online store, we reserve the right not to fulfill an order based on incorrect information.<\/p> Product availability may vary, and not all products may be in stock at all times. Some products may be shipped directly from our partners\u2019 or suppliers\u2019 warehouses.<\/p> To order products, add them to your shopping cart and proceed to checkout to pay for your order. When placing an order, customers must provide accurate and up-to-date contact information, as well as the information needed for delivery.<\/p> Placing an order requires acceptance of these terms and conditions of order and delivery. An order placed in the online store is binding once the customer has received an order confirmation via email.<\/p> We reserve the right to restrict or cancel orders due to, for example, suspected misuse, a technical error, a payment issue, or an exceptional pricing error.<\/p> If an order cannot be delivered\u2014for example, due to a product availability issue\u2014we will contact the customer as soon as possible. In such cases, we may offer the customer an alternative product, the option to wait, or the option to cancel the order and receive a refund.<\/p> Berfet.com offers several secure payment methods, which may vary depending on the customer’s country and currency. The available payment methods are displayed at checkout before the order is confirmed.<\/p> Available payment methods include Visa, Mastercard, Apple Pay, Google Pay, and other payment methods available in the customer’s country.<\/p> Payments are processed through secure payment services. The online store does not store customers’ payment card information in its own systems.<\/p> Your order will be processed once your payment has been successfully received. If the payment transaction fails or is interrupted, your order may not be processed.<\/p> We reserve the right to restrict the use of certain payment methods or to require additional verification to prevent suspected fraud.<\/p> After a successful order, the customer will receive an order confirmation via email. The order confirmation includes key details about the order, such as the products ordered, prices, shipping method, and shipping address.<\/p> It is the customer\u2019s responsibility to ensure that the email address provided when placing the order is correct. If an order confirmation is not received within a reasonable time after placing the order, the customer should contact customer service.<\/p> Receiving an order confirmation does not guarantee product availability in exceptional circumstances, such as stock shortages or system errors. However, we strive to notify the customer of any potential issues as quickly as possible.<\/p> Berfet.com ships products to many different countries in partnership with international shipping services. The available shipping methods depend on the destination country, the contents of the order, and the availability of local shipping services.<\/p> Some products may be shipped directly from the warehouses of our partners or suppliers in various countries. For this reason, the items in your order may, in some cases, arrive in several separate shipments.<\/p> We reserve the right to change the shipping method, if necessary, to an equivalent alternative due to, for example, logistical disruptions, delivery area restrictions, or changes in the shipping carrier.<\/p> Orders are typically processed within 1\u20133 business days. After that, delivery usually takes about 4\u201310 business days, depending on the destination country and shipping method.<\/p> Since some products are shipped from our partners\u2019 or suppliers\u2019 warehouses, delivery times may be longer than for products shipped from local warehouses.<\/p> Estimated delivery times are approximate and are not binding on Berfet.com. We are not liable for delays caused by, for example, shipping companies, customs clearance, government authorities, strikes, exceptional weather conditions, or other reasons beyond our control.<\/p> If there is a significant delay in delivery, we will make every effort to notify the customer as soon as possible.<\/p> Berfet.com currently offers free shipping to all countries we ship to. No separate shipping fees will be charged to the customer, unless otherwise stated at checkout.<\/p> We reserve the right to change our shipping policies, shipping fees, or any promotional terms in the future. The shipping fees and terms in effect at the time of the order will apply to that order.<\/p> Any customs duties, taxes, or other import-related charges are determined in accordance with the destination country\u2019s practices and are described in more detail in the section \u201cCustoms Duties, Taxes, and Import Charges.\u201d<\/p> Berfet.com ships products to several different countries. Available shipping destinations and shipping methods may vary depending on the product, shipping address, and local shipping restrictions.<\/p> The customer is responsible for ensuring that receipt of the order is permitted under the laws of the destination country. Berfet.com is not liable for any restrictions, delays, or additional requirements resulting from customs, government authorities, or local regulations in the destination country.<\/p> For international shipments, delivery times may vary more than usual due to factors such as customs clearance, local shipping services, or international logistics disruptions.<\/p> In some cases, products may be shipped to the customer in multiple shipments from different warehouses or partners.<\/p> Berfet.com handles all customs duties, value-added taxes, and any import processing fees associated with the order. The customer will not incur any additional costs related to these charges at the time of delivery.<\/p> The processing and customs fees for online orders under \u20ac150, which took effect in the European Union on July 1, 2026, are included in Berfet.com\u2019s shipping process and are not charged separately to the customer.<\/p> The purchase price of the product and the shipping fee displayed at checkout are the final costs to be paid by the customer. If legislation or regulatory requirements change significantly in the future, we reserve the right to update this policy accordingly.<\/p> Berfet.com is responsible for the product until the shipment is handed over to the shipping company for delivery to the customer. After that, responsibility for the progress of the delivery passes to the shipping company, subject to the obligations set forth in consumer protection legislation.<\/p> It is the customer\u2019s responsibility to ensure that the shipping address and other shipping information are provided correctly when placing an order. We are not liable for delays, additional costs, or undelivered shipments resulting from incorrect or incomplete shipping information.<\/p> If a shipment is returned to us\u2014for example, because it was unclaimed, due to an incorrect address, or because the customer has not paid any applicable customs or import duties\u2014we reserve the right to charge for any costs incurred as a result of the return and reshipment.<\/p> If a shipment arrives with visible damage, the customer must immediately report the issue to the shipping company and contact Berfet.com\u2019s customer service to process any potential claim.<\/p> The customer must inspect the delivery as soon as possible after receiving it and ensure that the products match the order and that the shipment does not contain any damage incurred during transit or obvious defects.<\/p> If a product is defective, damaged, or the customer has received the wrong product, the customer should contact Berfet.com\u2019s customer service within a reasonable time and, if possible, include a description of the problem as well as photos of the product and its packaging.<\/p> Reporting an incorrect delivery or product does not automatically entitle you to a refund or a replacement product; instead, the matter will be assessed on a case-by-case basis in accordance with applicable consumer protection laws. If the complaint is accepted, Berfet.com may, at its discretion, correct the error, deliver a replacement product, offer a partial refund, or refund the product price to the customer in full or in part.<\/p> A consumer customer has the right to cancel their order in accordance with applicable consumer protection laws within 14 days of receiving the product, unless the product or product category is one to which the right of cancellation does not apply under the law.<\/p> The product being returned must be unused, clean, and in essentially the same condition as when it was received. Products must be returned in their original packaging or otherwise properly protected.<\/p> The customer has the right to inspect the product in the same way as in a physical store, but any reduction in value resulting from the use of the product may be deducted from the refund amount. The right to return does not apply to products that have been manufactured or modified according to the customer\u2019s specifications, hygiene or health products whose seals have been broken, or other products for which applicable law restricts the right to return.<\/p> Before returning a product, the customer must contact Berfet.com\u2019s customer service to receive return instructions. The return must be made in accordance with the instructions and within a reasonable time after submitting the cancellation notice.<\/p> The customer is responsible for properly packaging the product to be returned so that it is not damaged during return shipping. We recommend using a shipping method that includes a tracking number.<\/p> Unless otherwise stated, the customer is responsible for the shipping and handling costs associated with the return. Any original shipping costs may not be refunded unless required by applicable law.<\/p> If the return does not meet the return policy requirements, we reserve the right to deduct an amount equal to the product\u2019s depreciation from the refund or to reject the return entirely.<\/p> Berfet.com does not currently offer direct product exchanges. If a customer wishes to exchange a product\u2014for example, for a different size, color, or model\u2014the original product must be returned in accordance with the return policy, and a new order must be placed through the online store.<\/p> Any credit for the original order will be processed according to the standard return procedure after the returned product has been received and inspected.<\/p> The price, availability, and delivery time for a new order are determined at the time the new order is placed.<\/p> The right of withdrawal does not apply to products or situations in which the right to return is excluded under applicable consumer protection laws.<\/p> The following may be excluded from the right of return, for example:<\/p> Refunds will be processed once the returned product has been received and inspected. We strive to process returns as quickly as possible, but no later than the time required by applicable law.<\/p> Refunds will be issued primarily via the same payment method the customer used for the original order, unless otherwise agreed.<\/p> We reserve the right to deduct an amount corresponding to the decrease in the product\u2019s value from the refund, if the product has been used beyond what is necessary to check its features, functionality, or size.<\/p> Any shipping, return, customs, or handling fees may not be refunded unless required by applicable law or in the event of an error in the delivery or product for which Berfet.com is responsible.<\/p> Products may come with a manufacturer’s warranty, the terms of which vary by product. Any warranty terms and the warranty period are specified in the product information or included with the product upon delivery, provided the manufacturer offers a warranty for the product.<\/p> The warranty generally covers manufacturing and material defects, but does not cover normal wear and tear, damage caused by improper use, problems resulting from inadequate maintenance, or problems arising from use that violates the instructions for use.<\/p> If a customer discovers a defect in a product, they must file a complaint within a reasonable time after discovering the defect by contacting Berfet.com\u2019s customer service. To expedite the processing of the complaint, the customer should, if possible, provide a description of the problem and photographs of the product.<\/p> If the complaint is accepted, Berfet.com may, at its discretion, repair the product, provide a replacement, offer a price reduction, or refund the price of the product in full or in part, in accordance with applicable law.<\/p> Berfet.com is not liable for consequential damages, indirect costs, loss of income, business interruption, or other consequential damages related to the use of the online store, the products, or delays in delivery, unless otherwise required by mandatory law.<\/p> Berfet.com\u2019s liability is limited in all cases to no more than the amount paid by the customer for the order in question, unless applicable consumer protection laws provide for greater liability.<\/p> We are not liable for delays, errors, or damages resulting from causes beyond our control, such as shipping companies, government authorities, telecommunications disruptions, cyberattacks, natural phenomena, strikes, or other similar circumstances.<\/p> Berfet.com does not guarantee that the online store will operate without interruption or error in all circumstances. However, we strive to resolve any technical issues as quickly as possible.<\/p> Berfet.com is not liable for delays, damages, or failure to fulfill contractual obligations when such events are caused by a force majeure event beyond our control.<\/p> Force majeure includes, for example, natural disasters, fires, pandemics, epidemics, decisions by public authorities, customs restrictions, war, acts of terrorism, labor disputes, power or telecommunications outages, cyberattacks, disruptions in the transportation network, or other similar unforeseeable events.<\/p> In such a situation, Berfet.com reserves the right to suspend order processing, postpone delivery, or cancel the order without liability for compensation to the extent necessary given the circumstances. However, we will endeavor to notify the customer of the situation and its implications as soon as possible.<\/p> All content on the Berfet.com online store, including text, images, logos, graphics, product descriptions, videos, the website\u2019s structure, and other materials, is the property of Berfet.com or its respective rights holders and is protected by copyright, trademark, and other intellectual property laws.<\/p> Copying, saving, publishing, modifying, distributing, or otherwise using the content without the prior written permission of Berfet.com is prohibited, unless otherwise permitted by mandatory law.<\/p> All trademarks, brand names, and company names appearing in the online store belong to their respective owners. Their use without the permission of the rights holder is prohibited.<\/p><\/h2> Berfet.com processes customers’ personal data in accordance with applicable data protection laws, such as the European Union’s General Data Protection Regulation (GDPR).<\/p> Personal data is processed for purposes including order processing, deliveries, payment management, customer service, and potential marketing and analytics purposes. Data is processed only to the extent necessary for the provision of the service.<\/p> Berfet.com may use third parties, such as payment service providers, shipping companies, analytics and marketing service providers, and technical service providers, to provide the service. Information may be transferred to these parties to the extent necessary to provide the service.<\/p> For more information on the processing of personal data, customer rights, and the use of cookies, please see the online store\u2019s privacy policy.<\/p><\/h2> These Terms and Conditions of Order and Delivery, as well as orders placed through the Berfet.com online store, are governed by Finnish law, excluding conflict-of-laws rules, unless mandatory consumer protection legislation in the customer\u2019s country of residence requires otherwise.<\/p> Any disputes will be resolved primarily through negotiation between the customer and Berfet.com. The customer is asked to contact customer service before taking any legal action.<\/p> A consumer customer may also have the right to refer a dispute to the consumer authority or dispute resolution body in their country of residence, in accordance with applicable law.<\/p> Consumers residing in the European Union may also, if they wish, use the European Commission\u2019s Online Dispute Resolution (ODR) platform: Berfet.com reserves the right to change these terms and conditions of order and delivery, the content of the online store, prices, delivery methods, and other policies at any time without prior notice.<\/p> The order is subject to the terms and conditions in effect at the time the order was placed, which the customer must accept when placing the order.<\/p> The current terms and conditions for orders and deliveries are always available on the Berfet.com website.<\/p> <\/p><\/h2> 1. General Information These Terms and Conditions of Order and Delivery apply to orders placed through the Berfet.com online store. By placing an order, the customer accepts these terms and conditions, as well as the prices and policies in effect in the online store at the time of the order. Berfet.com sells products to adult […]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1334","page","type-page","status-publish","hentry"],"yoast_head":"\n3. Products and Prices<\/h2>
4. Ordering<\/h2>
5. Payment Methods<\/h2>
6. Order Confirmation<\/h2>
7. Shipping Methods<\/h2>
8. Delivery Times<\/h2>
9. Shipping Costs<\/h2>
10. International Shipments<\/h2>
11. Customs Duties, Taxes, and Import Charges<\/h2>
12. Responsibility for Delivery<\/h2>
13. Right of Inspection and Defective Products<\/h2>
14. Right of Return<\/h2>
15. The Return Process<\/h2>
16. Substitutions<\/h2>
17. Limitations on the Right of Withdrawal<\/h2>
18. Refunds<\/h2>
19. Warranty and Complaints<\/h2>
20. Limitation of Liability<\/h2>
21. Force Majeure<\/h2>
22. Intellectual Property Rights<\/h2>
23. Data Protection<\/h2>
24. Governing Law and Dispute Resolution<\/h2>
European Online Dispute Resolution Platform<\/p><\/h2>25. Changes to the Terms and Conditions<\/h2>
<\/h2>","protected":false},"excerpt":{"rendered":"